It's no secret, we value your privacy
Last updated: June 21st, 2018
On January 1, 2004, all Canadian businesses must respect the Personal Information Protection and Electronic Documents Act (PIPED).
The Personal Information Protection and Electronic Documents Act is described as:
An Act to support and promote commerce by protecting personal information that is collected, used or disclosed in certain circumstances.
The term personal information is defined as information about an identifiable individual but does not include the name, title or business address or telephone number of an employee of an organization.
According to the Privacy Commissioner of Canada, the key elements that the policy should include are the following:
- a general statement of the policy’s purpose and principles;
- designation of a person as privacy coordinator and a description of that person’s role;
- identification in general terms of the purpose for which personal information is collected;
- mechanisms for obtaining consent;
- limits on the use, disclosure and retention of personal information, mechanisms to ensure the security of information;
- procedures to structure employees’ right of access to the information; and,
- procedures for challenging the employer’s compliance with its privacy obligations.
Therefore, the present document will do the foregoing, in as easy to understand language as possible.
in the shadows mystery shopping is absolutely committed to protecting your privacy. We do not and will not ever sell, lend, give, provide, disseminate or transmit your personal information to any person or any company for marketing purposes, or any other purpose aside from our mystery shopping.
You can visit every page on our website without giving us any information about yourself. Our web hosting company (yola.com) does record the domains of computers that visit our site, and generates logs with this information. We do not use these logs for any purpose, marketing or otherwise. Frankly, which computers visit our site is of no interest to us.
The only time we collect any personal information about you is when you apply to be a mystery shopper by filling out an application sent to you via e-mail.
Why we collect information
Your information is used only to schedule, assign, and of course, pay you for mystery shops. The only people that have access to your information are our report reviewers, schedulers, supervisors, and when we develop new software: our database developer.
What specific information we collect, and why
The information we keep on you consists of the following:
Your name and address, so that we know with whom we are dealing.
Your E-mail address, so that we could notify you of mystery shops.
Your PayPal E-mail address, if it’s different, so we can pay you.
Additional demographic information that you volunteered to provide us (eye glasses, clothing size, age) so that we could offer you special shops (such as opticians, plus sized stores, petite stores, etc.)
A record of the shops you have completed, so that we know what stores you’ve shopped, and how much money we owe you.
Our Privacy Coordinator
Exceptions to disclosure
in the shadows mystery shopping may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to:
conform to the edicts of the law or comply with legal process served on in the shadows mystery shopping or the site;
protect and defend the rights or property of in the shadows mystery shopping, or
act in urgent circumstances to protect the personal safety of in the shadows mystery shopping employees, independent contractors, users of in the shadows mystery shopping products or services, or members of the public.